Medallia Product Practice Exam 2025 - Free Medallia Practice Questions and Study Guide

The most suitable survey for a store owner looking to analyze the trend of order accuracy over the past year is by utilizing Satisfaction Reports. These reports are designed to gather feedback on customer experiences related to various aspects of service and product delivery, including order accuracy. By aggregating customer responses regarding their satisfaction with accurate orders, the store owner can track changes and identify trends in how well orders have been fulfilled over time. This data can reveal patterns, such as improvements or declines in order accuracy, thereby helping the store owner make informed decisions to enhance operational efficiency and customer satisfaction.

While other options may offer valuable insights, they serve different purposes. For instance, a Ranker focuses on prioritizing items based on customer preference or performance but does not specifically evaluate trends over time. An Action Planner helps outline strategic steps to address performance gaps but does not provide the historical data necessary for trend analysis. Dashboards visualize real-time data and metrics but may not delve into specific historical trends without additional context or data filtering. Therefore, Satisfaction Reports are ideally tailored for understanding longitudinal trends in customer satisfaction related to order accuracy.